Customer Reviews

good job on body work super

Good job on body work super

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My son, Bob Patchell did the ground work...

My son, Bob Patchell did the ground work as he sometimes uses the vehicle in his business w/Pop, Leon....I get intimadated by salespeople, so we told him where the '09 Suburban was & he went over...saw Carmen Rapollo & clicked....things started rolling & Thursday at 4:00 PM we bought it...all Leon/I had to do was sign on the dotted line...Carmen was very personable as was Jayne...It seems like a beautiful vehicle & I know our families will enjoy the comfort/space we need to be able to take one vehicle & not two.... We also have a 2010 Equinox we purchased at Pape & have always had good contact...Due to higher dealers prices for maintenance, we tend to go to one company we have had good relations with... Thank you for your professional service to Bob, Leon & I... Patti Nevers..... PS: Bob was also excited to run into Steve Tsujuria(sp) as he was a great hockey fan of the Mariners (season ticket holders) & chatted w/him...

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We had an idea of the car we wanted to...

We had an idea of the car we wanted to purchase and thought we'd found it on the Pape website. It turned out not to be the one we were looking for, but they checked and discovered that they had just what we wwere looking for coming in in just a couple of days. They called when it arrived and it was indeed the one we wanted. Frank Conicelli was our sales person and he worked hard to make the whole experience as easy and as comfortable as he could. He was a pleasure to work with. Thank you Frank and thank you Pape Chevrolet.

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Talk about same day service it was more...

Talk about same day service it was more like 20 minutes. Great job.

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I ordered a 2014 Impala Lt from Ben Welch...

I ordered a 2014 Impala Lt from Ben Welch and I was not disappointed when the car arrived. It is all that was promised and more. I love the car and it is the most quietest Impala I have owned and a "sweet ride". Not to mention a head turner. Ben, Jayne, service and the clean crew were awesome and I was very pleased when the owner himself stopped by to congratulate me on the purchase even though it is about my 25th with Pape. Always seems like the first time. Thank you to everyone for another good experience buying a car.

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I have bought many Avalanches since 2002...

I have bought many Avalanches since 2002 and never been treated as well I had when I bought my 2013 from Scott. He listened to my needs and did his best. The experience from buying right to finance was great. Scott went above and beyond to make sure I was happy. He was kind and sat and chatted with me while my truck was being prepared. I would pass his name on to anyone looking. Thank you again.

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I bought a 2011 Tahoe, Traded in a 2002...

I bought a 2011 Tahoe, Traded in a 2002 Tahoe. I was satisfied with the trade and the service provided thus far. Thank You Jeff

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I needed to have a bumper replaced due to...

I needed to have a bumper replaced due to an accident and have a new inspection sticker. Pape did all the communicating with my insurance and kept me up to date as to what was needed to the inspection and had my Suburban back to me before the estimated time:) They have superb customer service and quality of work:) Thank you, Sincerely Allii Ray

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Needed a SMALL used Pickup.....Chevy...

Needed a SMALL used Pickup.....Chevy S-10....Ford Ranger....None available (or being made anymore, only Monster Trucks!!). Saw a 2006 Colorado in the back of your lot last Sunday. Bought it Friday. Jeff Campbell was very helpful. Terry

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Just needed an inspection sticker. Chris...

Just needed an inspection sticker. Chris took it right in and got it done Quickly

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