I was scheduled for an oil change, tire rotation and state inspection at 1:00pm. Those three service jobs took more than an hour and a half. I have had oil changes done in 15 - 20 minutes and four new tires balanced, mounted and installed in 45 minutes. I felt that an hour and a half was a bit long for such a service call.
I was very stressed out about the problem that my vehicle was having. Andrew made sure that everything was taken care of.... the diagnosis of the problem and repair was done very efficiently. Andrew was very nice and I am not only completely satisfied, but also very impressed with the exceptional service that I received. Thank you.
Pape gave me a fair price on my trade, and worked hard to earn my business. Scot Curit communicated with me while waiting for the vehicle to reach the dealership and went above and beyond to remove adhesive residue from the car wrap. Great customer service!