Customer Reviews

The problem was not solved. I did not discover that it was not resolved until the next day. But when I called to report that there is still a problem, I was offered an appointment for reassessment of the issue to fit my schedule. The three stars above are not five only because the problem was not resolved. But historically, the service department does a great job and is easy to work with and accomodating. I gave 3 stars because a reasonable effort was made to fix the problem the first time.

Ben Welch was our sales guy. He came in on the weekend to meet with us (an off day for him I think), and was so personable and a delight to work with. He made us feel totally welcomed, comfortable with our requests, and was very happy to work with us and find the best deal. He had a great sense of humor, very knowledgeable, and just an all around nice human being to do business with! Also, Jayne Campbell worked with us on the financing. She was also great to work with, very friendly, very knowledgeable, and very efficient. You can tell both Ben and Jayne were happy to be working at Pape, both spoke highly of the company, and how it was such a great place to work. What a great place! What a great experience for us, and we will always come back to Pape and continue to recommend it! We previously purchased a Subaru at Pape Subaru, also a great experience. Our second Pape experience was just as good, if not better than the first. Thank you Ben and Jayne!!!

2nd car from Pape. Will always call Ryan for next ones. Perfect job..

Just my free first service. Our driver, ray or Roy, was super nice. He gave us a ride to our apt, and picked us up, brought us BM back to Pape and my equinox was ready. All checked out for our trip to Florida

Been doing business there for years and have never had a problem. The only place i'll go to service my cars or to purchase one. Thank you

Mike in the service department is great. Always finds a way to fit me in. Unfortunately, this time, the fix wasn't the fix. The check engine light has come back on within a day of when it was supposedly fixed. I know this is a computer issue but the fix was a very expensive filter. Now I have to take the truck back in which is pretty inconvenient. It would be nice in these situations if the dealer offered a loaner program.

Fast and efficient

Pape Chevrolet's service department is top notch, they can always be counted on to be Professional, Quick, and Honest. Thank You

"Fred PAPE " is one of the nicest person around. I would recommend buying a Vehicle at PAPE Chevrolet. And you also get Great Service too!!!

They are very nice and the service is great.

Excellent service department!

Had a recall update for a possible condition and it was done in a timely manor by the crew at Papes Commercial Truck Center.

Andrew and the rest of the service department went above and beyond at my new trucks first service. I always feel like family when visiting Pape. Keep up the good work!

Have purchased here before so when I was in for service Ben ordered me a new truck. Took a while for GM to deliver but it came. Have had very good service and sales so didn't shop around just a repeat customer

Very helpful quick repair

It was very good!

Great fast friendly service with a smile !

Scot Curit came and got my truck had it serviced and brought it back to my work! Very convenient nice job!!

The best! Always gets things done the right way.

Andrew provided courteous, responsive warranty service.