No discussion that dianostic cost could by customer responsabilty. Vehcale has oil leak but technicain and service writter do not want to admit as warranty is up in 30 days. I do not see any differance in the oil that suposadily has dye added so when returned likely no leak will be found!
Prompt friendly and clear service. One thing I would say that does not have to do with my experience, but has to do with scheduling the appointment - is that it takes awhile to schedule the appointment, usually waiting for a call back more than one day. Not my experience with other dealerships, usually someone picks up my call or calls right back with 15 minutes to 1/2 hour. For my last appointment I just stopped by in person and made the appointment, not as convenient for me as it is with other dealerships.
I am very disappointed that nothing was done for us when our Bolt battery was recalled. We had to wait 18 months with a much reduced driving range, and there was no repurchase option. We leased the Bolt because of the newer, wider range since my husband works in Manchester NH. The recall really impacted us. It makes me very weary of leasing or purchasing again from Chevy.
Every person I worked with went above it beyond. It was a pleasure working with Justin, I have never been to get a car and felt like the sales person was actually listening to me to find me the perfect the car that fits me instead of making me fit a car they want to sell. This experience is the start of our entire family becoming a Pape car family.
Engine light was on ! Came in without an appointment and Andrew got me in and result wasn’t good ! It was a fuel sensor. But they told me that it was cover under warranty ! Which made me a happy customer .