My experience was excellent. Still miss Kris Brady as he was my go tp person. He never led me astray and always did right by me. I'm hoping Andrew will be as good. He seemed very knowledgable and was most accommodating. I truly believe in Pape Chevrolet as mt family and I have done business for the past 30 yrs. Thank you Mr Pape.
Called due to ABS trouble light being on in my wife's Equinox. Spoke to Andrew who got me in the next morning. Diagnosed and repaired an on my way in less than 90 minutes. This is the service that we have received year after year at Pape and why we return for all our service weather its routine oil changes or something unexpected such as this ABS repair.
Service dept. failed to acknowledge a problem with my vehicle. The problem wasn’t even a warranty claim and I was willing to pay to have it fixed. I ended up bringing the vehicle to a friends garage where he quickly diagnosed and fixed the problem. Having a strong mechanical background that is not automotive, I could clearly tell something wasn’t right and was still disregarded. It’s disappointing to think I will have to battle to get work done especially warranty work going forward.
My experience at Pape Cheverolet in SouthPortland Maine was great. Ryan was very professional and helpful with my decision to purchase a 2019 Malibu. He answered all my questions and made the purchasing part of the deal less stressful. I would recommend anyone to to go to Pape for their next vehicle purchase.
I brought my car in for a state inspection. The young man who greeted me at the counter was very nice and the car was taken in on time. The lounge was clean, as it always is, and coffee, water, etc. was available. In no time my car was ready and the young man even complimented me on how well kept my car is (it's 7 years old).
I had just returned from vacation out of state, and needed an oil change. Our daughter-in-law and grandson were coming in from California, and she was to borrow my car. Mike Seeley and the rest of the fabulous service people took me in with a few hours norice and had my car ready within 30 minutes. Can not imagine any better personal service and customer care than Pape Chevrolet.
Tim Rogers, Jayne Campbell and the rest of the staff at Pape made the purchase of my new Tahoe a real pleasure. They found me the perfect vehicle for my needs and made the process easy, pleasant and convenient. I have, and will continue, to recommend Pape Chevrolet and will remain a lifelong, loyal customer.