Mike in the Service center is the best!! He is always super nice and takes great care of my car! He's very efficient and explains car issues in terms that I can understand!! 😊😊Love taking my car to Pape! Everyone in Service is great too!!
The service department always (two experiences) seems to be puzzled that I have made the appointment on line, and the Bolt technician was not present when I came. Not a serious problem, and everyone was courteous, but making a reservation online for service should be a normal part of running a service department these days.
I am very pleased to have had old issues resolved. It has been challenging to get scheduled appropriate time in order to have proper service without rushing. I have called after my service to express my happiness with resolving the old issue, and discuss an issue that was not never getting a return call. I travel a great deal and always try to schedule services well in advance in order to avoid concerns with no resolve.
Tim Rogers was very helpful in getting me into the vehicle I wanted. Couldn’t have asked for a better sales rep. Thank you Tim. Financing could not have gone any smoother. Thank you Geoff Great service