Kris Brady was professional and pleasant as always. Unfortunately, my car is having the same problem as back in October, 2017. My Service Traction light came on but the mechanics can't pinpoint the problem. They took my car in and unplugged and re-plugged everything trying to find the problem. In the process they think it was a loose connection. The light did not come on again until the May 28, 2019. When this light stays on it will eventually interfere in shifting into drive and reverse. The light hasn't come back on again since the 28th but I'm sure it will eventually. In the meantime I'm apprehensive but driving it too far as I need to get to Pape when the Service Traction light is on. I would really like to get this issue resolved.