Confirmed Service Customer
Had my 2021 Silverado 2500HD towed to Pape Chevrolet in South Portland on a Saturday. It needed a powertrain repair (specifically transmission). I knew the service department wasn't open until Monday. Monday morning I checked with service. Andrew told me they hadn't had a chance to look at it and would call me with the update ASAP. I planned to call back later that week but before I could find time to call, Pape service dept called me and told me the problem would be covered under warranty and that they set up a loaner 2024 Silverado for me. Everything was covered No Charge and the truck is running like new again. Thank you very much GM & Pape Chevrolet!
James O.
BIDDEFORD,
ME
Business Response
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